Shipping policy

Shipping Policy

At Melt & Mold, we are delighted to offer worldwide shipping for our candle making products. Please review our shipping guidelines below.

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Shipping Destinations

We ship to customers across the globe.

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Order Processing Time

• All orders are processed within 3–5 business days.

• Orders are not shipped or delivered on weekends or holidays.

• In case of high order volumes or unexpected delays, we will notify you via email or phone.

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Shipping Rates & Delivery Estimates

• Shipping charges are calculated at checkout.

• All COD orders will be charged a standard amount of ₹60/- apart from shipping so as to cover all COD costs.

• Standard Shipping: Estimated 5–7 business days.

⚠️ These delivery times are estimates and not guaranteed. Actual timelines may vary depending on the carrier, location, and external factors beyond our control.

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Order Confirmation & Tracking

• Once your order is placed, you will receive an order confirmation email with your order number and purchase details.

• A shipping confirmation email with tracking information will be sent once your order has been dispatched.

• You can also track your order anytime by logging into your account on our website.

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Shipping Carriers

• We primarily use ShipRocket for standard shipping.

• For expedited shipping, we may use other reliable carriers to ensure faster delivery.

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Shipping Restrictions

• Please provide a valid physical address for delivery.

• We do not deliver to P.O. boxes at this time.

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Delays & Limited Liability

• Melt & Mold is not responsible for delays caused by carriers, weather conditions, or unforeseen events such as natural disasters.

• If you believe your package has been significantly delayed, please contact us and we will do our best to assist.

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Lost or Stolen Packages

• Once tracking shows your package has been delivered, Melt & Mold is not responsible for loss or theft.

• If this occurs, please contact the carrier directly to file a claim.

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Returns & Exchanges

For return or exchange inquiries, please refer to our Return Policy.

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Contact Us

If you have any questions regarding shipping, reach out to us:
📧 Email: info@meltnmold.co
📞 Phone: +91 91043 97718

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✨ Thank you for choosing Melt & Mold. We truly value your business and aim to provide the best shipping experience possible.